Privacy Policy
At Komfort Domu (“we”, “our”, “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our Shopify store or purchase our handcrafted furniture.
We comply with GDPR, Polish law, and relevant EU regulations.
1. Company Information
Company Name: KOMFORT DOMU - ALLA KOZAK
Legal Form: z.o.o
REGON: 544642639
NIP: 5271117478
Registered Address: ul. Gen. Stanisława Sochaczewskiego, nr 6, lok. 2, 07-410 Ostrołęka
Email: komfortdomu@outlook.com
Phone Number: +48 794 224 469
2. Information We Collect
When you use our website or place an order, we may collect:
• Full name
• Billing and shipping addresses
• Email address
• Phone number
• Payment details
• Order history
• IP address, browser, and device information
• Cookies and browsing data
We collect only information necessary to process orders, provide customer support, and comply with legal obligations.
3. How We Use Your Information
Your information may be used to:
• Process and fulfill orders
• Ship products and provide delivery updates
• Handle returns and customer service requests
• Communicate important information about your purchase
• Prevent fraud and unauthorized transactions
• Improve website functionality and user experience
• Meet legal and tax requirements
We do not sell your personal information to third parties.
4. Legal Basis for Data Processing
We process personal data based on:
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Your consent when required
5. Payments
Payments are securely processed via Shopify Payments. Full card details are never stored on our servers.
Third-party payment providers process personal data according to their own privacy and security policies.
6. Shipping and Order Fulfillment
We share customer information only as necessary with shipping and logistics providers within Poland, the EU, and Ukraine for order delivery.
7. Handmade Furniture and Product Variations
All our sofas and beds are handcrafted from natural wood. Each item is unique — slight differences in color, grain, and detail are natural and do not constitute defects.
8. Data Retention
We retain personal data only as long as necessary to:
• Fulfill orders
• Provide customer service
• Comply with tax and legal obligations
• Resolve disputes
9. Your GDPR Rights
You have the right to:
• Access your personal data
• Correct inaccuracies
• Request deletion
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent
Contact us at komfortdomu@outlook.com to exercise your rights.
10. Cookies
We use cookies to:
• Ensure website functionality
• Improve user experience
• Analyze website traffic
• Remember customer preferences
Details are in our Cookies Policy.
11. Third-Party Services
Our store may use trusted third-party services, including Shopify, Shopify Payments, delivery providers, and analytics services, which process data only as needed.
12. Data Security
We implement technical and organizational measures to protect your personal information.
13. International Customers
Our store ships to Poland, EU countries, and Ukraine. Processing may involve international service providers necessary for order fulfillment.
14. Changes to This Policy
We may update this Privacy Policy to reflect legal, operational, or technical changes. The current version will always be published on this website.
15. Contact
Komfort Domu
Email: komfortdomu@outlook.com
Address: ul. Gen. Stanisława Sochaczewskiego, nr 6, lok. 2, 07-410 Ostrołęka