Terms of Service
Welcome to Komfort Domu. By accessing our website and placing orders, you agree to the following Terms of Service. Please read them carefully.
1. Company Information
Store Name: Komfort Domu
Company Name: KOMFORT DOMU - ALLA KOZAK
Legal Form: z.o.o
REGON: 544642639
NIP: 5271117478
Registered Address: ul. Gen. Stanisława Sochaczewskiego, nr 6, lok. 2, 07-410 Ostrołęka
Email:komfortdomu@outlook.com
Phone Number: +48 794 224 469
2. Online Store Operations
Komfort Domu operates exclusively online via Shopify. We specialize in handcrafted beds and sofas made from natural wood, designed to bring comfort and elegance to your home.
Products are available for customers in:
• Poland
• European Union countries
• Ukraine
3. Product Information
We strive to accurately represent our products. However, because each item is handcrafted:
• Wood grain and color may vary
• Slight differences in texture may occur
• Natural features such as knots are expected
These variations are part of the uniqueness of each handcrafted sofa or bed.
4. Pricing and Currency
All prices are displayed in Polish Złoty (PLN) and include applicable taxes. Shipping costs are calculated at checkout.
We reserve the right to adjust prices and availability without prior notice.
5. Payments
Payments are processed securely via Shopify Payments.
Accepted payment methods include:
• Debit and credit cards
• Other payment methods available at checkout
Full card details are not stored on our servers.
6. Shipping
Delivery areas:
• Poland
• European Union
• Ukraine
Shipping costs:
• Poland — 109 PLN
• Europe and Ukraine — 139 PLN
• Free delivery for orders above 8000 PLN
Estimated delivery times:
• Poland: 3–5 business days
• Europe and Ukraine: 5–8 business days
Delivery times may vary due to carrier operations, customs, or holidays.
7. Order Processing
Orders are processed during business hours:
Monday–Friday 09:00 – 17:00
You will receive confirmation via email once your order has been successfully placed.
We reserve the right to cancel orders in cases of pricing errors, suspected fraud, or product unavailability.
8. Returns and Refunds
Customers may return eligible products in accordance with EU consumer rights.
Products must be:
• Undamaged and complete
• Free of signs of use
Return shipping is covered by the store. Further details are in our Return & Refund Policy.
9. Handmade Furniture Disclaimer
Every bed and sofa is handcrafted. Slight variations in grain, texture, or shade are normal and add character. No two pieces are identical.
10. Intellectual Property
All content on this website, including images, descriptions, text, logos, and design, is protected by intellectual property law and may not be copied or used without permission.
11. Website Use
Users agree not to:
• Misuse the website
• Attempt unauthorized access
• Interfere with website operations
• Copy or distribute content without permission
• Provide false information
12. Limitation of Liability
Komfort Domu is not liable for:
• Indirect damages
• Delays caused by shipping providers
• Technical issues
• Improper use of products
• Circumstances beyond reasonable control
These terms do not limit statutory consumer rights.
13. Privacy and Data Protection
Personal data is processed in accordance with our Privacy Policy and GDPR.
By using our site, you consent to data processing necessary for order fulfillment.
14. Changes to Terms
We may update these Terms at any time. New versions will be published on the website.
15. Governing Law
These Terms are governed by Polish law and applicable EU regulations.
Disputes will be resolved in accordance with Polish law.
16. Contact
Komfort Domu
Email: komfortdomu@outlook.com
Address: ul. Gen. Stanisława Sochaczewskiego, nr 6, lok. 2, 07-410 Ostrołęka